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Don’t Just Take Our Word For It

We pride ourselves on the personalized service and expertise that we provide to our community.


“I was involved in an accident one morning. It killed my truck and the other truck, and nearly me. It was a situation where the other driver didn’t have insurance. It was a complex case because it was a worker’s comp case as well as a personal injury case. I went into a situation where I didn’t know what was going on, and he made me feel totally and completely at ease. Not only him, but his whole staff. The atmosphere at the office there, and with his entire staff is…I can’t even describe it. It’s so calming, it makes me personally feel like I don’t have anything to worry about. They’re like family.”
“I called Mr. West to see my options. He actually helped me find the man’s homeowner’s insurance and how to make a claim without having to go through the whole rigmarole of it. He was the most direct attorney I’ve ever dealt with. He really stood up for me without even knowing me, or asking anything in return other than giving my opinion on how he did. He helped me realize what options I had and what was the best way to go ahead and try to get some sort of satisfactory resolution. I couldn’t ask for a better situation. Mr. West was a godsend.”
“They handled everything for me, and it was just wonderful because I had so much going on. We had a mess with my husband’s estate. He had got everything within his name, not in mine. We had a simple Will. But the assets – boat, camper, car, were all in his name. Well I didn’t know where to begin with it. So I called them and they just took over and did everything I needed done. It was a big relief. I didn’t have to call them much; they handled it and called me. But when I did call, they were exceptionally nice. I was very happy with them, happier than with the attorney who drew up my will. I never felt comfortable in their office, but I felt comfortable with Thomas and Elizabeth. They were all just so very nice and just willing to do anything above and beyond for me.”
“Kelly and West have represented me and have been my attorneys for any civil action, and in my Will and Estate. I’ve known them for 30 years. I worked with them over the years in the court system. The thing that’s always impressed me with them is that they never, ever, make you feel like you’re in a hurry. They’re willing to take the time to fully explain, and make sure you understand all that they’re trying to do for you. I would recommend them to anybody.”
“My husband was in an accident. It was the other guy’s fault. We never could get to talk to anybody. We always had to leave a message. We waited several weeks before we even talked to Mr. West, but we were getting nowhere. Mr. West was very helpful. The office staff – they were also so nice and available to help. I was so thankful. If anything happened, if I needed a lawyer, I would certainly go back to them. They were all just so nice to us up there. If I had a friend that needed a lawyer, I would tell them about Kelly & West. To me they wouldn’t find any better.”
“We were in a car accident in March 2014. I was coming up to an intersection and their light was yellow blinking, my light was green. Instead of slowing down, they kept going and hit me on the side. I knew I was going to have some doctor’s bills and I wanted to make sure they got paid. When I talked to Mr. West on the phone, he sounded really genuine and I had this really good vibe through the phone.Kelly & West took me step by step what I needed to do. They kept me up to date with everything that was going on.”
“My son was driving my car when a woman pulled in front of us. He didn’t have time to put on the brakes. She accepted blame. But I didn’t have much medical bills for car insurance. I was very pleased with the way Mr. West handled my case. He advised me on what to do. He took a lot of time with the case and got it settled. Mr. West kept me aware of every step we were taking. If I ever need another lawyer, he would be the one.”
“In 2012, I lost my aunt. I lost my mom eight months later. I was left with the estate. I had reached out to a different law firm at first. It was a nightmare. Nothing was going through and they were charging me for every little thing. They were late and never told me what was going on. A social worker recommended Kelly and West. As soon as I got in there and was talking to them, I knew right then and there they were the people for me. They had my back. I knew I had somebody that was going to help me with this. It was the best decision I made. They were up front with me about everything. I felt like the prices were reasonable. When you’re mourning and you’re dealing with some business things, you’re drowning. Throughout the whole thing they sent me documents; I never felt lost. I felt like they saved me. It was so professional. They just done a wonderful job. Everything was on time. I got copies of everything. I cannot thank them enough. That is the first place I tell them about.”
“My husband was in head-on collision. He was driving down the road and another car hydroplaned across the center line. My husband had many displaced and broken bones, and many surgeries. A friend recommended Mr. West. He made the trip from Lillington to Cape Fear in the pouring rain. Most people don’t do that this day and age. Mr. West was there the whole way through, from the beginning. Later, I was in accident, and I called around and all the other lawyers were just awful. All they cared about was money. It was like you pulled a ticket and waited in line. You didn’t get that personal experience. Mr. West would call us and see how we were day by day. He just always made himself available. We recommend him to everybody we know. Anything our family gets into, they will be our lawyers from now on.”
“Me and my family were involved in an automobile accident last year that left my husband and oldest son with a lot injuries and multiple surgeries. The accident happened in the early hours of the morning, and there was a conflict between me and the other driving about what happened because it happened so quickly. So we had to pursue the case with our insurance company. It was a stressful time for me, with my husband and oldest son being hospitalized. Mr. West stepped in and he was on it. He was right up front with me about what needed to take place, kept me informed about every piece of paperwork that needed to go out. They stayed in contact with me. Their team did an excellent job. I never had to worry about things.”
“Kelly, West, & Murphy treat you like you are family. They take care of their clients. They guide you, they direct you. What I love so much about them is their integrity of being honest. It’s not about the money that you’re going to get. They’re just honest. They walked me from step one to the end. And they are right there with you. I never had to pick up the phone to call them and see what’s going on. They are so thorough in communicating with their clients, it’s unreal. At one time I had nothing but a file drawer of correspondence. Anytime they spoke to my insurance company they give me a call and they follow up in writing. I just can’t say enough good about them.”
“My brother was in a serious car accident. We didn’t know if he was going to make it. He did, thank God. His car insurance recommended Mr. West. He was just an awesome individual, very caring. Any questions we had he would answer. It made no difference what time of day. He told us what we needed to do. I’ve never met an individual that had such a big heart for some total stranger. People get the wrong impression of lawyers as a rule. But iof anyone had any issues, I would tell them that’s the man to go see. I can’t say enough good about him.”
“Kelly & West have helped me in the past on a house closing a slip & fall case but most recently a DUI case & other traffic charges associated with the same case. I cannot express enough how totally satisfied I am with the outcome of my case, Mr. Kelly did an absolute fantastic job. We discussed all of my options & together determined the best option for me.Mr. Kelly was well prepared & presented my case to the court with an outcome that was beyond my expectations. When the decision was handed down I felt like so much stress & worry was lifted off my back. Again I am so very thankful to the entire Kelly & West group.Every time I called for Mr. Kelly or Kristy Beasley I always received a quick response with answers to my questions. Thank You So Much Kelly & West For a Job Well Done!”
“I was hit by a drunk driver at a stoplight. They had helped me with another case previously. When I had any questions, they were always there, no matter how silly the question may be. They always returned my phone calls very promptly. They made me feel kind of important. When you go through something like that you kind of lose yourself sort of. They made me feel like OK, something bad happened to her, but something good is going to come out of it. They got me way more than I thought I was going to get. They’re awesome. They do exactly what they say they’re going to do.”
“My parents, me, and now my daughter go to Kelly & West for our real estate transactions. Mr. Kelly helped us recently in the selling of our home and the process was very efficient and quick. In the past Elizabeth helped us with our estate plans & wills. Her and the staff were very professional and friendly. That’s how it is every time we visit them. We appreciate their assistance and will continue with them another 20 or more years.”
“I was hit by a man who ran a stop sign, and I got injured. At first I didn’t think I was as bad as I was. Mr. West had handled a case for me in the past. I went to him and he advised me what to do. I did not have to do anything. They did all the footwork, which was great. They was really nice. I didn’t have to worry about any medical bills. They were very efficient and I like the way they handled it. I would recommend them to anyone.”
“We were hit head-on by someone who run a red light. I got bruised up real bad inside and I had just had shoulder surgery and it inflamed that. My wife was hurt the worst. It disfigured her right arm. We were referred to Mr. West through our son-in-law so we went up and set an appointment with him. We went in and met him for the first time and he is a very nice gentleman to say the least. He took over the case and found out who the [driver] was. It had totaled the car and I had just gotten it paid off. They didn’t even get hurt. Mr. West took the case and went way out of his way to help. The lady who hit us … they had only the cheapest insurance to get the car on the road … so he helped us get more money to help us pay the bills. We are very happy with how it turned out. Kelly and West, they’re good people. You can talk to them and they’re down home people.”
Reggie Kelly is a fantastic attorney with fantastic paralegals. My wife and I have been using him and his firm since 1983 when we first purchased property in Harnett County 37 years ago. He offers excellent legal advice and guidance. He never gets in a hurry to get us out the door because of his next appointment. He always takes the time needed to check out all of the issues that might come up. Reggie Kelly is a proud American and he loves our country and he wants everyone to do well. Reggie Kelly is an even finer person than he is a fantastic attorney and we are very fortunate to also be able to call him and his wife Cheryl our friends. We give him a 10 STAR Review!